FAQ

It is fine to switch LED Treatment light settings as long as the mask is only on for a maximum of 10 minutes in total and after the skin tests have been done" There is an automatic programme that covers all 4 light settings that can be selected after you have used the mask for a 4 week period.

The mask is designed to tighten and smooth skin and as such will reduce the appearance of larger pores.

Yes, the LED light therapy can be used after having fillers, we would advise waiting for a week after initial filler treatment.

Yes, using the purple light setting can help with pigmentation and other skin imperfections.

Each individual light setting programme is preset to a 10minute cycle and we would only advise one programme to be used in a day.The auto programme runs for 15 minutes and again this is used once in a day.

We would advise using the LED Light Therapy with clean dry skin and then using a serum after the treatment.

We wouldn’t ever advise face creams before LED therapy as they tend to be heavier in consistency. We’d advise to use your skincare products only after you’ve completed your LED light treatment. You can however use a serum during the treatment.

Yes, you can use LED light therapy after having face fillers – we would advise a day to allow the face fillers to settle and then you can continue LED use as normal

Red light therapy helps promote healing and may work to decrease the visibility of acne scarring. It also has anti-inflammatory capabilities. Red light therapy works deep below the surface of your skin to help soothe and repair tissue this is dependent on how bad the scarring is.

Googles are not required when using this mask. SENSSE is designed to ensure your eyes don’t get harmed. We recommend you keep your eyes fully shut during the procedure to ensure no light is exposed to your retina.

The SENSSE PROFESSIONAL LED FACE MASK is completely pain free, anti-ageing mask harnesses two combinations of light therapy to rejuvenate your complexion.

In 4 weeks you should notice visible skin results.

No. You should follow our ‘how to use’ guide and stick to one targeted treatment at a time. The maximum time to use SENSSE is 10 mins a day unless you are using the automatic setting which runs for 15mins.

While FDA approval applies only to products sold in the United States, it is not a recognised regulatory body in the UK. At SENSSE, we pride ourselves on our unwavering commitment to quality and safety. We work closely with our manufacturing partners to ensure full compliance with UK regulations and maintain CE certifications, so you can indulge in your skincare routine with confidence.

Our SENSSE Professional LED Face Mask is powered by a lithium polymer battery, ensuring that your skincare experience is convenient and efficient, giving you the power to glow wherever you go.

Before first use or when the battery power is low, charge the appliance to ensure the battery is fully charged. Charging should take between 2-3 hours. When the battery level is low, the indicator becomes red and starts to blink. This is the time to recharge. Connect the remote control via a USB cable to a power outlet or a USB 2.0 or 3.0 port. During charging, one LED indicator light on the mini remote control will be illuminated. Charging is complete when all four LED indicators are illuminated.

We advise that you do not use them whilst being charged as this could result in damage to the product.

Yes, you can use the SENSSE Silhouette Neck Mask on the décolletage area, as long as you avoid using across the nipple area.

We would advise to use the mask on a clean dry neck area, but then use the serum after the selected programme has finished.

Yes this is normal in some skin types and the redness should dissipate after a couple of hours.

Yes, it’s one of the benefits of the SENSSE range of LED Light Therapy masks, you can continue to move around, one of our team uses hers whilst ironing!

Before first use or when the battery power is low, charge the appliance to ensure the battery is fully charged. Charging should take between 2-3 hours. When the battery level is low, the indicator becomes red and starts to blink. This is the time to recharge. Connect the remote control via a USB cable to a power outlet or a USB 2.0 or 3.0 port. During charging, one LED indicator light on the mini remote control will be illuminated. Charging is complete when all four LED indicators are illuminated.

We advise that you do not use them whilst being charged as this could result in damage to the product.

Yes, the SENSSE Energy Cleanser can be used on the massage setting only, just select the LED programme you desire (Red, Blue or Purple) and then use holding the silicon part and use in a sweeping motion from the centre of the face outwards.

We would suggest 1 minute for the face, in 15 seconds periods (Forehead, cheeks, chin, nose) and 30 seconds for the neck area.

Yes, this is the bioelectricity stimulation which reacts with the underlying muscle in the face, tightening and toning for a brighter and more toned look.

The SENSSE MICRO DERMA DUO device should never be used on inflamed or irritated skin as this can cause infection. Make sure you use when your skin is in a healthy condition.

No, you should only Dermaplane blades on dry clean skin. Ensure you wash and cleanse your skin before using.

No, as the SENSSE Micro Derma Duo has vibration intensity levels, this vibration enables the device to glide across the skin without added manual pressure.

Yes, as you are removing dead skin cells the skin underneath is generally flush / red. This should go back to normal after 24hrs

No, the skin is protected from the blade by an invisible safety net that is inbuilt into the tip.

The device is set to automatically switch off after 10 minutes so if you are using for a longer period of time then just restart the device.

No, the device works on the visible part of the hair, not the root, so the hair texture does not change.

We would advise 1 minute on the face and 30 seconds on the neck. Use is a sweeping motion from the nose outwards on the face and from the centre of the neck to the ear area.

As the Bamboo Cleanser has 8 vibration settings we would advise to start off on a low setting and then increase as you get used to the device.

After use, we suggest rinsing the device in warm water and then pat dry with a towel and store in a safe clean place.

No, the device is automatically set to switch off after 15minutes, if this happens just press the on/off button to restart.

The SENSSE SAUNALUX is the UK’s first EMF-free infrared sauna blanket. It combines cutting-edge Far Infrared (FIR) technology with an advanced EMF-blocking shield, ensuring you enjoy all the benefits of infrared therapy without the harmful effects of electromagnetic fields (EMF). It’s the safest, most luxurious option for self-care.

Electromagnetic field (EMF) exposure has been linked to potential health issues such as headaches, fatigue, and even long-term diseases. The EMF-free technology in the SENSSE SAUNALUX eliminates these concerns, allowing you to enjoy your wellness routine with complete peace of mind, free from harmful radiation.

The SENSSE SAUNALUX promotes detoxification, increases circulation, and helps soothe muscle tension. It also supports the immune system, reduces stress, improves sleep, boosts energy, and even promotes glowing skin. It’s the perfect tool for both physical and mental rejuvenation.

Weighing only 5kg, the SENSSE SAUNALUX is incredibly lightweight and portable, making it ideal for on-the-go wellness. Whether you’re at home, travelling, or after a workout, it’s easy to store and take anywhere for a relaxing and rejuvenating experience.

Sessions typically last between 30 to 60 minutes. The sauna blanket has a built-in auto-shutoff feature for safety after 60 minutes, so you don’t have to worry about turning it off manually.

Yes! The SENSSE SAUNALUX is designed for all skin types. It is made from premium, vegan, and easy-to-clean materials that ensure comfort and safety, even for those with sensitive skin.

Simply lay the blanket on a flat, heat-proof surface, choose your heat setting (up to 75°C), and set your session time. After a quick preheat, step in, relax, and enjoy. Once your session is complete, simply unplug and allow the blanket to cool down.

Absolutely! At just 5kg, the SENSSE SAUNALUX is lightweight and travel-friendly. It even comes with a carry case, so you can take it with you wherever you go, ensuring wellness is never far away.

Yes, the SENSSE SAUNALUX BLANKET is made from premium vegan materials that are not only soft and comfortable but also easy to clean. Just wipe it down after use to keep it in top condition.

Yes, the SENSSE SAUNALUX BLANKET is fully certified with CE and UK certifications, ensuring it meets the highest safety and quality standards.